This privacy policy describes how (“SkillSmith”, “we”, “us” or “our”) collects and uses the personal information you provide on our Web site: and its subdomains as well as the data collected from SkillSmith’s platform. Please note that for data collected through SkillSmith solution, SkillSmith is acting as a data processor and service provider, collecting data to assist you in making informed decisions when using our Service.

The use of information collected through our service shall be limited to the purpose of providing the service for which the Client has engaged SkillSmith.

SkillSmith will only use your personal information provided to us according to the terms outlined in this document and we will never provide personally identifiable information about you to third parties without your consent or unless we are required to do so by law.

SkillSmith participates in and has certified its compliance with the EU-U.S. Privacy Shield Framework. SkillSmith is committed to subjecting all personal data received from European Union (EU) member countries, in reliance on the Privacy Shield Framework, to the Framework’s applicable Principles. To learn more about the Privacy Shield Framework, visit the U.S. Department of Commerce’s Privacy Shield List

SkillSmith is responsible for the processing of personal data it receives, under the Privacy Shield Framework, and subsequently transfers to a third party acting as an agent on its behalf. SkillSmith complies with the Privacy Shield Principles for all onward transfers of personal data from the EU, including the onward transfer liability provisions.

With respect to personal data received or transferred pursuant to the Privacy Shield Framework, SkillSmith is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. In certain situations, SkillSmith may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at

Under certain conditions, more fully described on the Privacy Shield website, you may invoke binding arbitration when other dispute resolution procedures have been exhausted.

Collection of Personal Information

SkillSmith collects the following personal information from you when you visit our site and request a demo (name, business name, email address and phone number).

SkillSmith collects detailed business information such as address, company name, contact information, and account login details from the Clients who sign up to use our platform.

In addition, SkillSmith provides the technology for coaching and mentoring services of the members of our Clients. To successfully participate in such services, your contact information (such as name, email, Open ID and OAuth authorization tokens and profile data from 3rd parties such as Facebook, Twitter, Hotmail, Google, and Yahoo), mailing address, phone number, account profiles on Client’s websites (that might include information such as account id, gender, organization details, birthday, product usage, and order history) is collected.

Further, we never collect any payment information such as credit cards data. To fulfill cash rewards on behalf of our client, we collect PayPal account id from you. You can always notify our Clients if you want to refuse to supply personal information, with the caveat that it may prevent you from engaging with the platform.

We also collect personal information like Internet Protocol (IP) addresses and referral path information from all website visitors. We use this information to provide customer service or support and also analyze visitor behavior on our website.

Use of Personal Information

The information you share with us through our website or our solution that is provided by our Clients, is strictly used to create a personal account for you, provide you with functionality such as define and coaching content, customized offers, messages, and track the activity on either our website or on our Clients’ websites. With our refer-a-friend campaigns, we also log actions taken by your friends if they choose to follow the promotional campaign links shared by you. We use this information to personalize your website experience and offer you incentives based on the campaign rules set by our Clients.

Sharing of Information

We will share your personal information with third parties only in the ways that are described in this privacy policy. We do not sell your personal information to third parties. We may provide your personal information to companies that provide services to help us with our business activities such as hosting companies. These companies are authorized to use your personal information only as necessary to provide these services to us. We may also disclose your personal information

  • As required by law such as to comply with a subpoena, or similar legal process
  • When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request,
  • If SkillSmith is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information,
  • To any other third party only with your prior consent to do so.

Non Personal Tracking Information

Like most websites, SkillSmith collects non-personal information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring/exit pages, and the date and time of each visitor request, browser type, and operating system. SkillSmith’s purpose in collecting non-personal information is to better understand how SkillSmith’s visitors use its platform. From time to time, SkillSmith may release non-personal information in the aggregate, for example, by publishing a report on trends in the usage of its service.


Some of our pages utilize framing techniques to serve content to/from our partners while preserving the look and feel of our website. Please be aware that you are providing your personal information to these third parties and not to SkillSmith.

Analytics/Log Files

As is true of most websites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole.

Refer A Friend

If you choose to use our referral service to tell a friend about our site, we will ask you for your friend’s name and email address. We may ask you to grant access to your contact lists and make these contact lists available to us so that we can invite your friends and contacts to know about the website that hosts our referral service. We will automatically send your friend a one-time email inviting him or her to visit the site. SkillSmith does store this information for the sole purpose of sending this one-time email and tracking the success of our referral program. Your friend may contact us at to request that we remove this information from our database. We support the OAuth standard and use the OAuth standard to facilitate users’ upload of their data from their respective contact management provider whenever possible. We never ask users to share their 3rd party service or email password with us.

Single Sign On

You can log in to our site using sign-in services such as an Open ID provider or our proprietary implementation based on SAML protocol. We will authenticate your identity and provide you the option to share certain personal information with us such as your name and email address. Such services also give you the option to post information about your activities on this Web site to your profile page to share with others within your network.

Social Media Widgets

Our Web site includes Social Media Features, such as the Facebook Like button and Widgets, such as the share button or interactive mini-programs that run on our site. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.


The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. When you enter sensitive information (such as login credentials) on SkillSmith Website we encrypt the transmission of that information using secure socket layer technology (SSL). No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our sites, you can contact us as described below.

Links to Other Websites

We may provide, or third parties may provide, links to other websites or resources. Because we have no control over such websites or resources, you acknowledge and agree that we are not responsible for the availability of such websites or resources, and do not endorse and are not responsible or liable for any content, advertising, products, or other materials on or available from such websites or resources. You also acknowledge and agree that we will not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such websites or resource. If you submit personal information to any of those sites, your information is governed by their privacy policies.

Communications From Us

If you register for any of the SmithSkill coaching programs, you may receive promotional communications on behalf of our Client. You can opt out of these by unsubscribing through the unsubscribe link in the emails.

Information Related to Data Collected Through SkillSmith Solution

SkillSmith collects information under the direction of its Clients, and has no direct relationship with the individuals whose personal data it processes. SkillSmith works with its Clients to help them provide notice to their customers concerning, the purpose for which personal information is collected.

We collect information for our clients, if you are a customer/employee of one of our Clients and would no longer like to be contacted by one of our Clients that use our service, please contact the organization that you belong to directly. SkillSmith may transfer personal information to companies that help us provide our service. Transfers to subsequent third parties are covered by the provisions in this Policy regarding notice and choice and the service agreements with our Clients.

SkillSmith acknowledges that you have the right to access your personal information. Generally, SkillSmith has no direct relationship with the individuals whose personal data it processes. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data should direct his query to the SkillSmith Client (the data controller). If the Client requests SkillSmith to remove the data, we will respond to their request within 30 business days.

In instances with a limited number of legacy clients that use the SkillSmith Solution, SkillSmith actually is the data controller. Upon request SkillSmith will provide you with information about whether we hold any of your personal information. You may seek to correct, amend, or delete inaccurate data, and you are unable to resolve your access request, please contact SkillSmith at

SkillSmith will retain personal data we process on behalf of our Clients for as long as needed to provide services to our Client. SkillSmith will retain and use this personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Opting Out and Updating of Personal information

SkillsSmith permits its visitors to freely update, correct, or delete any personal information maintained by SkillSmith. To do so, visitors need only look for the links and other tools available on SkillSmith’s website or contact SkillSmith at Visitors who no longer wish to receive materials distributed pursuant to a SkillSmith mailing list should notify SkillSmith by the same means.

Data Retention

We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us as described below. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

If you would like the information we hold about you deleted, please contact us as described below. We will respond to your request and delete your data within reasonable timeframe.

Further, your SkillSmith account (including feedback) and User ID may not be transferred or sold to another third party.

Restricted Activities

Your use of the SkillSmith service to participate in certain SkillSmith program shall not: (a) be false, inaccurate or misleading; (b) be fraudulent or involve the sale of illegal services or items; (c) violate any laws.


Without limiting any other remedies, SkillSmith may suspend or terminate your account if it suspects that you (by conviction, settlement, insurance or escrow investigation, or otherwise) have engaged in fraudulent activity in connection with the SkillSmith service.


Solely to enable SkillSmith to use the information you supply us with, so that we are not violating any rights you might have in that information, you agree to grant us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sub-licensable (through multiple tiers) right to exercise the copyright, publicity, and database rights (but no other rights) you have in your information, in any media now known or not currently known, with respect to your information. SkillSmith will only use your information in accordance with our Privacy Policy.

Changes to Privacy Policy

We may update this privacy policy to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.