Feedback Management System
Convert feedback into actionable insights with SkillSmith's Feedback Management system. Listen, learn, and guide your organization.

Convert feedback into actionable insights with SkillSmith's Feedback Management system. Listen, learn, and guide your organization.

Create a culture of development by gathering and acting on regular feedback from all levels of your organization.
Give employees a voice, increasing job satisfaction and loyalty.
Use feedback data to make informed decisions about policies, processes, and people management.
Collect instant feedback on specific topics or events with easy-to-use rating forms.
Customizable rating scales and question types
Real-time analytics dashboard for immediate insights
Create and distribute detailed surveys to examine organizational issues and employee sentiment.
Flexible survey design tools with branching logic capabilities
Anonymous submission option to encourage honest feedback


Enhance mentorship initiatives through structured feedback collection.
Bidirectional feedback system for mentors and mentees
Progress tracking and impact assessment of mentorship relationships
Conduct fair performance reviews with customizable templates.
Alignment with company goals and competencies
360-degree feedback integration for holistic evaluations


SkillSmith's Feedback Management feature works with your existing HR and productivity tools. Improve your feedback processes with connections to platforms like Slack, Zoom, and Microsoft Teams. Build a unified feedback experience using your current tech stack.
The Opinion Rating Form is designed to capture specific, targeted feedback. You can customize questions to focus on key areas of interest, and the real-time analytics dashboard helps you quickly identify trends or issues. The system also allows for follow-up questions based on initial responses, ensuring you get the depth of information needed to take meaningful action.
Yes, the Survey Submission tool is versatile. You can create different survey templates for various purposes such as employee engagement, customer satisfaction, or project feedback. The system allows for department-specific surveys, and you can set up access controls to ensure surveys reach the right audience. The branching logic feature also allows for personalized survey experiences based on respondents' answers.
The Mentor Experience Feedback system provides a structured way to gather insights from both mentors and mentees throughout their relationship. This ongoing feedback allows for real-time adjustments to improve the mentorship experience. The progress tracking feature helps identify successful mentorship patterns, while the impact assessment tools help quantify the benefits of the program. This data can be used to refine matching algorithms, improve training for mentors, and demonstrate the ROI of your mentorship initiatives.
Yes, the Performance Review Templates are customizable. You can create role-specific or department-specific templates that align with the unique competencies and goals of each position. The system allows for the inclusion of company-wide metrics as well as specialized criteria. You can also adjust the weight of different factors based on their importance to specific roles. The 360-degree feedback integration can be configured to include relevant peers, subordinates, and superiors for each role, ensuring a comprehensive evaluation.
SkillSmith prioritizes data privacy and confidentiality. For sensitive feedback, such as in surveys or performance reviews, we offer anonymity options that remove identifying information from submissions. Access to feedback data is controlled through permission settings, ensuring that only authorized personnel can view certain types of feedback. All data is encrypted both in transit and at rest, and we comply with major data protection regulations. For performance reviews, there are also options for multi-stage review processes where feedback is aggregated before being presented to managers, further protecting individual contributors' identities when necessary.